I was reading the Comics section of my Sunday paper the other day, after clipping all my coupons, and laughed at a few of the strips. Some were confusing and not-so-funny, but one really stood out as a "well, duh!" moment for business owners.

I’m currently having an interesting conversation with @WarrenWhitlock on Twitter. He’d first asked the question: So I responded and we had a great conversation.

As I have opportunities to visit retail stores, service-based businesses, and other locations, I find myself sub-consciously evaluating the customer service staff. Since I’m a customer service oriented person myself, I know how hard it can be at times to be pleasant and knowledgeable at all times. That doesn’t mean it’s impossible.

And the world says, “Well, finally!”

Seriously, I’ve been trying to get started with this for several months now and even started once for a day or two. Then life got in the way, business got busy and I never…

I sat down with my coach yesterday to review my Marketing Plan. I’m going through C. J. Hayden’s [amazon ASIN="0814479928"]“Get Clients Now”[/amazon] book (she’s been through the book before; this is my first time) and Day 1 of 28 is…