Pressure or No Pressure? That is the Sales Question
I was reading the Comics section of my Sunday paper the other day, after clipping all my coupons, and laughed at a few of the strips. Some were confusing and not-so-funny, but one really stood out as a “well, duh!” moment for business owners.
50 New Useful CSS Techniques, Tools and Tutorials
A friend of mine on Twitter (@YourSavvyVA) shared a link to this article today.
50 New Useful CSS Techniques, Tools and Tutorials from Smashing Magazine
Now, I’m not a CSS (cascading style sheets) guru by any stretch of anyone’s imagination, but I’ve tweaked my share of themes and done my share of Google searches to find out [...]
Communication Style is Key!
Earlier this week I had the opportunity to help out a client. While that’s nothing new, the important lesson here is how we were able to communicate. Knowing your client’s communication style is key to a winning relationship.
Making a Reconnection…
I’m currently having an interesting conversation with @WarrenWhitlock on Twitter. He’d first asked the question:
So I responded and we had a great conversation.
Is Customer Service Going Extinct?
As I have opportunities to visit retail stores, service-based businesses, and other locations, I find myself sub-consciously evaluating the customer service staff. Since I’m a customer service oriented person myself, I know how hard it can be at times to be pleasant and knowledgeable at all times. That doesn’t mean it’s impossible.
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